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Hotel Grand Chancellor Melbourne, Melbourne
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Key details
About the Hotel
131 Lonsdale Street,
Melbourne,
Australia,
3000,
Victoria
Hotel Grand Chancellor Melbourne stands as a 4-star property in Melbourne CBD, steps from Chinatown, featuring six dedicated meeting rooms and a signature restaurant with contemporary furnishings.
Modern Room Options
The 269 ft² Classic and Superior rooms at Hotel Grand Chancellor offer Juliet balconies, rain showers, and Chromecast-enabled LCD TVs. Premier King rooms span 430.5 ft² with front-facing views over Lonsdale Street.
Dining Venues
Encore Restaurant showcases contemporary furnishings, stylish lighting, and sleek wood floors. Footlights Restaurant serves breakfast with made-to-order favorites, while 24-hour room service provides in-room dining.
Business Facilities
Six well-appointed meeting rooms accommodate up to 100 delegates. A dedicated workspace in each room supports corporate travelers.
Central CBD Location
Hotel Grand Chancellor Melbourne positions guests 0.2 miles from State Library Victoria, 0.5 miles from National Gallery of Victoria, and 0.5 miles from Block Arcade. Key cultural venues including Arts Centre Melbourne stand within 1 miles.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
AUD 40 per day
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Baggage storage
Elevator
Coffee shop
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Car rental
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Room features
Air conditioning
Heating
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
131 Lonsdale Street,
Melbourne,
Australia,
3000,
Victoria
Map view
street view
131 Lonsdale Street,
Melbourne,
Australia,
3000,
Victoria
City landmarks
Casinos
Crown Melbourne
1.4
mi
Stadiums
Melbourne Cricket Ground
1.4
mi
7 Riverside Qy Southbank
Eureka Skydeck
1.0
mi
Gallery
National Gallery of Victoria
2800 ft
Aquarium
SEA LIFE Melbourne Aquarium
1.2
mi
Botanical Garden
Royal Botanic Gardens Victoria
1.5
mi
btwn Spring & Elizabeth Sts
Collins Street
4600 ft
Square
Federation Square
3300 ft
Gallery
Melbourne Arts Center
1.0
mi
Carlton Gardens 11 Nicholson Street
Royal Exhibition Building
3700 ft
Birdwood Ave
Shrine of Remembrance
1.4
mi
Mall
Block Arcade
3100 ft
Museums
Old Melbourne Gaol
2500 ft
Museums
Melbourne Museum
3600 ft
Parks
Fitzroy Gardens
4600 ft
Parks
Carlton Gardens
3700 ft
Parking area
Docklands Stadium
1.3
mi
Flinders Street Federation Square
Acmi
3100 ft
Church
St. Paul's Cathedral
3200 ft
Museums
Immigration Museum
1.0
mi
Public Building
Parliament House of Victoria
2100 ft
Zoo
Melbourne Zoo
2.0
mi
Museums
Old Treasury Building
2800 ft
Church
St Patrick's Cathedral
2500 ft
Hosier Lane
Hosier Lane
2600 ft
Monuments and Landmarks
Cooks' Cottage
4600 ft
Lygon Street
Lygon Street
3700 ft
Store
Melbourne Central
2100 ft
Nearby
Libraries
State Library Victoria
1200 ft
Little Bourke Street
Chinatown
600 ft
Restaurants
Chin Chin
2400 ft
Target Centre 222 Bourke St
Stalactites
400 ft
177-183 Lonsdale St
Dhaka Restaurant
100 ft
145 Lonsdale St
Seamstress
300 ft
113 Lonsdale St
Dainty Sichuan Food
200 ft
149 Lonsdale St
Dainty Sichuan Noodles
200 ft
26 Corrs Lane
Shark Fin House
400 ft
131 Little Bourke St
Essence Restaurant
600 ft
265 Exhibition St Melbourne Marriott Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
5.6
Location
8.6
Service
6.0
Dining
5.4
Guest reviews
5.8/10
based on 5 reviews
3.5/5
based on 2836 reviews
8.0
8.0/10 based on 9971 reviews
#115 of 170 hotels in Melbourne based on Tripadvisor
Francis
United States of America,
March
2025
6.2/10
I had a mixed experience at Hotel Grand Chancellor Melbourne. While the location was excellent for exploring the city and the staff were generally pleasant, I found the room disappointing and in need of modernization. Overall, it felt more like a 3-star hotel rather than the advertised 4-star status.
Rooms
5.0
My classic queen room was clean and comfortable, but it felt small and the amenities were lacking. The bathroom had poor lighting and the shower pressure was dreadful, making it hard to rinse out shampoo. Additionally, I had to request extra towels and teabags every day, which hinted at a lack of attention to detail.
Service
6.0
The staff were friendly and accommodating, especially Michelle at the front desk. However, I encountered some unhelpful behavior from a car park attendant, which dampened my experience.
Location
8.0
The hotel's location was a big plus for me. It was just a short walk to popular attractions like the Bourke St mall and Chinatown, making it very convenient for exploration.
Dining
5.0
I found breakfast options average at best, despite the buffet price being on par with other hotels. The dining area was pleasant but could use some improvement in food quality.
Facilities
5.0
The facilities were okay, but there were some issues like malfunctioning lifts and poor cleaning practices, as I noticed room service trays left unattended. I did appreciate room service availability, but the pricing was high for basic items like bottled water.
Harry
United States of America,
February
2025
5.2/10
I had a comfortable stay at the Hotel Grand Chancellor Melbourne, enjoying the clean and friendly atmosphere. The location is fantastic, with easy access to restaurants and public transportation, which made my visit enjoyable. However, the noise from the air conditioning was quite disruptive at times, and I found the breakfast options a bit lacking in quality compared to other similar hotels.
Rooms
8.0
The twin room was nicely decorated and modern with a comfortable bed. However, I did notice that the sound from the heater/air conditioner was quite loud, which affected my sleep quality a bit.
Service
7.0
The staff were friendly and helpful throughout my stay, making me feel welcome and comfortable. I appreciated their assistance, but there were a few issues regarding the special requests I made prior to my arrival.
Location
10.0
The hotel is centrally located, surrounded by many great restaurants and within walking distance of major attractions. It made it super easy to explore the city without needing to travel far.
Dining
6.0
Breakfast had a good variety of options, but some items felt more average in quality compared to other hotels. The buffet offered plenty of choices, but I expected a little more flair in the presentation and taste.
Facilities
7.0
Facilities like room service and the 24-hour desk were convenient. I enjoyed the good room service menu, although some aspects, such as the gym and swimming pool, were not accessible during my stay.
Ellen
United States of America,
December
2024
6.8/10
My recent stay at Hotel Grand Chancellor Melbourne was rather mixed. The location is fantastic, with easy access to shopping and dining. However, the room left much to be desired—quite cramped and not as the photos suggested. Additionally, I encountered some frustrating service issues that affected my overall experience.
Rooms
5.0
The executive king room I stayed in was disappointingly small, making it challenging to move around comfortably. There were signs of wear, like chipped paint and a poorly maintained bathroom. It definitely didn't match my expectations.
Service
5.0
While the reception staff were friendly and professional, I faced some hiccups during my stay. I was double charged for in-room expenses at checkout, which added to my frustration. The housekeeping could have been more thorough too.
Location
8.0
The hotel's location is undoubtedly its strong suit. Close to bustling restaurants, theatres, and shopping areas—everything was within walking distance and made for a convenient stay.
Dining
6.0
Dining options were decent, and the breakfast was notably good. I appreciated the variety of toiletries provided too, although some room service items seemed overpriced.
Facilities
6.0
The rooftop pool was a highlight, though it could use more lounge chairs and shade. Notably, the pool area felt lacking in basic amenities like proper changing areas.
Ann
United States of America,
December
2024
5.8/10
My stay at Hotel Grand Chancellor Melbourne had its ups and downs. The location was fantastic, right in the heart of the city. but I found it hard to sleep due to constant noise from extractor fans and building work. While the service from some staff was friendly, I experienced issues with my room, such as the shower not getting hot and the bed not being made during my stay.
Rooms
5.0
The room was decent-sized, but the shower was problematic, taking a long time to adjust to the right temperature. Additionally, my bed wasn't serviced during my entire stay, which was disappointing.
Service
6.0
The staff were friendly and helpful, though some issues I reported about the room were not addressed, like the shower and the telephone line not working for room service.
Location
8.0
The location was absolutely perfect. I had easy access to theatres and amazing restaurants nearby, making it a great base for exploring the city.
Dining
5.0
While there was a good variety of breakfast options, including eggs and pastries, some of the food was undercooked and not replenished quickly. It didn't meet expectations for a hotel of this caliber.
Facilities
6.0
The hotel has nice facilities, including a rooftop pool and gym, but I found the Wi-Fi to be frustratingly slow and the parking situation less than ideal.
Frank
United States of America,
December
2024
5.6/10
My stay at Hotel Grand Chancellor Melbourne was a mixed bag. While I appreciated the central location, close to shopping and dining, the overall experience fell short of expectations. The room felt average and somewhat run-down, and there were service issues that impacted my experience. Despite this, I found some positive aspects, like the friendly staff who were accommodating and the clean bathroom in my room.
Rooms
5.0
The room I stayed in was fairly average and could use some maintenance. It appeared old and lacked vibrancy, which was a bit disappointing given my expectations.
Service
6.0
The staff were generally friendly, but I experienced some dismissiveness with my inquiries. They didn't explain extra charges clearly, which was frustrating during my stay.
Location
9.0
The location was excellent, close to various restaurants and public transport options, making getting around the city quite easy and convenient.
Dining
5.0
Dining options were alright but felt limited. I wouldn't recommend using the full menu without a discount voucher as the prices seemed steep for the quality.
Facilities
6.0
Facilities like room service and the amenities offered were decent, although I did encounter some confusion regarding charges and service availability.
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