Hotel Grand Chancellor Melbourne, Melbourne - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

131 Lonsdale Street, Melbourne, Australia, 3000

Hotel Grand Chancellor Melbourne stands as a 4-star property in Melbourne CBD, steps from Chinatown, featuring six dedicated meeting rooms and a signature restaurant with contemporary furnishings.

Modern Room Options

The 269 ft² Classic and Superior rooms at Hotel Grand Chancellor offer Juliet balconies, rain showers, and Chromecast-enabled LCD TVs. Premier King rooms span 430.5 ft² with front-facing views over Lonsdale Street.

Dining Venues

Encore Restaurant showcases contemporary furnishings, stylish lighting, and sleek wood floors. Footlights Restaurant serves breakfast with made-to-order favorites, while 24-hour room service provides in-room dining.

Business Facilities

Six well-appointed meeting rooms accommodate up to 100 delegates. A dedicated workspace in each room supports corporate travelers.

Central CBD Location

Hotel Grand Chancellor Melbourne positions guests 0.2 miles from State Library Victoria, 0.5 miles from National Gallery of Victoria, and 0.5 miles from Block Arcade. Key cultural venues including Arts Centre Melbourne stand within 1 miles.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Queen Room

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Classic King Room

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Premier King Room

Max:

2 persons

40 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Melbourne800 m

Airports

Essendon Fields (MEB) 15.4 km

Tullamarine (MEL) 22.2 km

Train

Parliament Train Station500 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Breakfast Experience

“I had the pleasure of enjoying the breakfast buffet during my stay, and it was fantastic! The selection was immense and everything was constantly being restocked. The breakfast staff did a amazing job of keeping the food hot and fresh, making it one of the best hotel breakfasts I've had in years.” view full review

Room Entertainment Convenience

“While staying here, I appreciated the in-room entertainment options available. The TV had a variety of channels, and I was able to enjoy some quality time watching shows after a long day. Additionally, the comfort of the bed made my evenings even more enjoyable.” view full review

Comfortable Room Amenities

“The room I stayed in was well-appointed with essential amenities like a kettle, iron, and fridge, which added a lot of convenience to my trip. I also loved having a balcony to step out and get some fresh air, even though it was a bit on the smaller side.” view full review

Clean and Accessible Bath

“The bathroom in my room was very clean and had everything I needed during my stay. While it was a bit dated, it was functional and served my needs perfectly, allowing for a hassle-free experience.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Luggage storage
Lift
Coffee shop

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

131 Lonsdale Street, Melbourne, Australia, 3000

Map view

street view

131 Lonsdale Street, Melbourne, Australia, 3000

City landmarks

Casino

Crown Melbourne

2.3 km

Stadium

Melbourne Cricket Ground

2.2 km

7 Riverside Qy Southbank

Eureka Skydeck

1.7 km

Gallery

National Gallery of Victoria

850 m

Aquarium

SEA LIFE Melbourne Aquarium

1.9 km

Botanical Garden

Royal Botanic Gardens Victoria

2.5 km

btwn Spring & Elizabeth Sts

Collins Street

1.4 km

Square

Federation Square

980 m

Gallery

Arts Centre Melbourne

1.6 km

Carlton Gardens 11 Nicholson Street

Royal Exhibition Building

1.1 km

Birdwood Ave

Shrine of Remembrance

2.3 km

Mall

Block Arcade

930 m

Museum

Old Melbourne Gaol

750 m

Museum

Melbourne Museum

1.1 km

Park

Fitzroy Gardens

1.4 km

Park

Carlton Gardens

1.1 km

Parking area

Docklands Stadium

2.2 km

Flinders Street Federation Square

Acmi

920 m

Church

St Paul's Cathedral

970 m

Museum

Immigration Museum

1.6 km

Public Building

Parliament House of Victoria

610 m

Zoo

Melbourne Zoo

3.2 km

Museum

Old Treasury Building

830 m

Church

St Patrick's Cathedral

760 m

Hosier Lane

780 m

Monument

Cooks' Cottage

1.4 km

Lygon Street

1.1 km

Store

Melbourne Central

610 m

Nearby

Library

State Library Victoria

360 m

Little Bourke Street

Chinatown

170 m

Restaurants

Chin Chin

710 m

Target Centre 222 Bourke St

Stalactites

100 m

177-183 Lonsdale St

Dhaka Restaurant

30 m

145 Lonsdale St

Seamstress

70 m

113 Lonsdale St

Dainty Sichuan Food

40 m

149 Lonsdale St

Dainty Sichuan Noodles

60 m

26 Corrs Lane

Shark Fin House

120 m

131 Little Bourke St

Essence Restaurant

160 m

265 Exhibition St Melbourne Marriott Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

5.6

Location

8.6

Service

6.0

Dining

5.4

3.5/5 based on 2836 reviews

#115 of 170 hotels in Melbourne based on Tripadvisor

Francis

United States, March 2025

6.2/10

I had a mixed experience at Hotel Grand Chancellor Melbourne. While the location was excellent for exploring the city and the staff were generally pleasant, I found the room disappointing and in need of modernization. Overall, it felt more like a 3-star hotel rather than the advertised 4-star status.

Rooms

5.0

My classic queen room was clean and comfortable, but it felt small and the amenities were lacking. The bathroom had poor lighting and the shower pressure was dreadful, making it hard to rinse out shampoo. Additionally, I had to request extra towels and teabags every day, which hinted at a lack of attention to detail.

Service

6.0

The staff were friendly and accommodating, especially Michelle at the front desk. However, I encountered some unhelpful behavior from a car park attendant, which dampened my experience.

Location

8.0

The hotel's location was a big plus for me. It was just a short walk to popular attractions like the Bourke St mall and Chinatown, making it very convenient for exploration.

Dining

5.0

I found breakfast options average at best, despite the buffet price being on par with other hotels. The dining area was pleasant but could use some improvement in food quality.

Facilities

5.0

The facilities were okay, but there were some issues like malfunctioning lifts and poor cleaning practices, as I noticed room service trays left unattended. I did appreciate room service availability, but the pricing was high for basic items like bottled water.

Harry

United States, February 2025

5.2/10

I had a comfortable stay at the Hotel Grand Chancellor Melbourne, enjoying the clean and friendly atmosphere. The location is fantastic, with easy access to restaurants and public transportation, which made my visit enjoyable. However, the noise from the air conditioning was quite disruptive at times, and I found the breakfast options a bit lacking in quality compared to other similar hotels.

Rooms

8.0

The twin room was nicely decorated and modern with a comfortable bed. However, I did notice that the sound from the heater/air conditioner was quite loud, which affected my sleep quality a bit.

Service

7.0

The staff were friendly and helpful throughout my stay, making me feel welcome and comfortable. I appreciated their assistance, but there were a few issues regarding the special requests I made prior to my arrival.

Location

10.0

The hotel is centrally located, surrounded by many great restaurants and within walking distance of major attractions. It made it super easy to explore the city without needing to travel far.

Dining

6.0

Breakfast had a good variety of options, but some items felt more average in quality compared to other hotels. The buffet offered plenty of choices, but I expected a little more flair in the presentation and taste.

Facilities

7.0

Facilities like room service and the 24-hour desk were convenient. I enjoyed the good room service menu, although some aspects, such as the gym and swimming pool, were not accessible during my stay.

Ellen

United States, December 2024

6.8/10

My recent stay at Hotel Grand Chancellor Melbourne was rather mixed. The location is fantastic, with easy access to shopping and dining. However, the room left much to be desired—quite cramped and not as the photos suggested. Additionally, I encountered some frustrating service issues that affected my overall experience.

Rooms

5.0

The executive king room I stayed in was disappointingly small, making it challenging to move around comfortably. There were signs of wear, like chipped paint and a poorly maintained bathroom. It definitely didn't match my expectations.

Service

5.0

While the reception staff were friendly and professional, I faced some hiccups during my stay. I was double charged for in-room expenses at checkout, which added to my frustration. The housekeeping could have been more thorough too.

Location

8.0

The hotel's location is undoubtedly its strong suit. Close to bustling restaurants, theatres, and shopping areas—everything was within walking distance and made for a convenient stay.

Dining

6.0

Dining options were decent, and the breakfast was notably good. I appreciated the variety of toiletries provided too, although some room service items seemed overpriced.

Facilities

6.0

The rooftop pool was a highlight, though it could use more lounge chairs and shade. Notably, the pool area felt lacking in basic amenities like proper changing areas.

Ann

United States, December 2024

5.8/10

My stay at Hotel Grand Chancellor Melbourne had its ups and downs. The location was fantastic, right in the heart of the city. but I found it hard to sleep due to constant noise from extractor fans and building work. While the service from some staff was friendly, I experienced issues with my room, such as the shower not getting hot and the bed not being made during my stay.

Rooms

5.0

The room was decent-sized, but the shower was problematic, taking a long time to adjust to the right temperature. Additionally, my bed wasn't serviced during my entire stay, which was disappointing.

Service

6.0

The staff were friendly and helpful, though some issues I reported about the room were not addressed, like the shower and the telephone line not working for room service.

Location

8.0

The location was absolutely perfect. I had easy access to theatres and amazing restaurants nearby, making it a great base for exploring the city.

Dining

5.0

While there was a good variety of breakfast options, including eggs and pastries, some of the food was undercooked and not replenished quickly. It didn't meet expectations for a hotel of this caliber.

Facilities

6.0

The hotel has nice facilities, including a rooftop pool and gym, but I found the Wi-Fi to be frustratingly slow and the parking situation less than ideal.

Frank

United States, December 2024

5.6/10

My stay at Hotel Grand Chancellor Melbourne was a mixed bag. While I appreciated the central location, close to shopping and dining, the overall experience fell short of expectations. The room felt average and somewhat run-down, and there were service issues that impacted my experience. Despite this, I found some positive aspects, like the friendly staff who were accommodating and the clean bathroom in my room.

Rooms

5.0

The room I stayed in was fairly average and could use some maintenance. It appeared old and lacked vibrancy, which was a bit disappointing given my expectations.

Service

6.0

The staff were generally friendly, but I experienced some dismissiveness with my inquiries. They didn't explain extra charges clearly, which was frustrating during my stay.

Location

9.0

The location was excellent, close to various restaurants and public transport options, making getting around the city quite easy and convenient.

Dining

5.0

Dining options were alright but felt limited. I wouldn't recommend using the full menu without a discount voucher as the prices seemed steep for the quality.

Facilities

6.0

Facilities like room service and the amenities offered were decent, although I did encounter some confusion regarding charges and service availability.